The Sent Emails page is the central page where you can manage all the email messages sent to your customers from your Pooltrackr account including their status and the email where they were sent to.
Access the Sent Emails page
To access the Sent Emails page, go to Operations → Notifications → Sent Emails.
Search for an email
Use the Search Email field to quickly find emails by entering relevant keywords.
Filter by Type - Refine your search by selecting an email type, such as:
Contact Invoice
Batch Invoice
Quote
Quote Approved or Confirmation
Water Test or Reminder
3. Fter by StatusFilter emails based on their delivery status:
Delivered, Undelivered, Queued, Sent, or Failed
Filter by Date
Set a starting date using the From field (manually or via the date picker).
Use pre-defined ranges for quick filtering:
This Week, Last Week, Last 7 Days, Current Month, Previous Month, or Next Month
By combining these options, you can efficiently locate and manage emails in your system.
Sent Email columns
1. Sent Date - This shows the time stamp for when the email was sent.
2. Status column - This will show the status of the message.
Delivered - The email was successfully sent to the recipient.
Undelivered - The email was not delivered to the recipient.
Queued - The email is in line to be sent out and is waiting for its turn in the delivery queue.
Sent - The email was transmitted from your Pooltrack account
Failed - The email delivery attempt was unsuccessful, and the message could not be delivered to the recipient.
3. Contact column - The name of the contact where the email was sent.
4. Email column - The email address intended to receive the email.
5. Type - This is the type of notification sent to the recipient.
Quote approved
Quote approved confirmation
Water test
Water test reminder
6. Action column - Clicking this will give you the option to go to sources, view the message, and resend.
Resending is an option exclusively applicable to failed messages and remains available for a duration of three weeks from the initial message dispatch.
You are only able to view the message for emails sent 7 days ago.