In the Email section under the Batch billing setup field, you can set the intro message to be sent to your customers who have batch billing enabled.
On this page, you can personalise the messaging and tailor it to include specific details about the completed jobs.
Accessing the Batch billing email settings
Go to Setup → Batch billing → Email to access the email setup page for batch billing.
A. This is the email address you want customers to reply to. If left blank, the organisation email will be used instead.
B. Personalise your batch billing intro message using the pre-defined sample merge tags. These merge tags allow you to dynamically insert customer-specific or organisation-related information into your messages, making them more relevant and engaging.
C. This is where you can customise the whole messaging. The message you will set here will be the default messaging in the Preview and Send page upon job completion, but can be changed according to your preference. This message will appear as the intro message in the email for customers with batch billing enabled.
D. Click the Preview Email option to check how the email will look on the customer's end. Click the Save button to apply all the changes.