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Integration → Payments - Stripe

Updated over 5 months ago

Setup


  • Go to Setup → Integrations → Payments → Stripe

  • Click on the Connect button to be taken to the Strip login page.



  • You can login to your existing account, or create a new Stripe account.

  • You would need to go through your account setup in Stripe. Once done, click on the Connect button within Stripe to be taken back to the Pooltrackr Stripe integration page.

  • Switch on the pay now button if you want this appended to your invoice emails.



  • If you have Xero connected, you would need to go to Setup → Integrations → Xero and choose where the processing fees should go.

  • Select Charge my customers a processing fee, if you wish to pass on some of the Stripe fees to your customer. If you have Xero connected, you must assign these fees to a Xero account.

Taking payments from the portal


  • Open a job that is ready to invoice

  • Click Preview and Send Invoice

  • Click the green “Pay invoice” button

    You will be able to process the payment even if the contact does not have an existing card on file. 

  • Add the card details

  • If you have consent, you can save the card for future payments by toggling the Save this card for future payments securely option

  • Click the Pay button

  • Send the invoice – it will show that a payment has been processed and there is nothing outstanding

Taking payments from the field


  • Open a job that is ready to invoice

  • Go to the Preview and Send Invoice screen

  • Tap the “Take Payment” button

  • Add the card information

  • If you have consent, you can save the card for future payments by toggling the Save this card for future payments securely option

  • Tap on the Submit Pay Invoice button

  • Send the invoice – it will show that a payment has been processed and there is nothing outstanding

  • The card will be stored for future payments

Transaction fees

Stripe fee

Australia

1.70% + $0.30 each transaction

* Listed fee is for domestic cards only. A higher fee applies to process American Express or international cards. Refer to Stripe's Australian pricing page for details.

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